Last updated: [10 March 2026]

1. Organisation responsible for handling personal information

The organisation responsible for handling your personal information is Krazy Klean.
Contact email: info@trykrazy-klean.com
Country of operation: Australia

Accessing and/or using this website constitutes acceptance of this Privacy Policy.

2. Personal information we collect

Krazy Klean may collect the following personal information:

• Full name

• Email address

• Telephone number

• Shipping and billing address

• Payment information, securely processed by Shopify and authorised payment providers

• Information about how you browse our website, including cookies, shopping cart history and user preferences

3. Purposes for which we use your personal information

The information collected is used to:

• Process orders and deliver products purchased from our store.

• Send order confirmations, shipping notifications and updates related to your purchase.

• Provide customer service and support in the event of questions or issues.

• Send marketing communications, promotions, newsletters and abandoned-cart reminders only where you have provided your consent.

• Comply with legal and tax obligations applicable in Australia.

4. Legal grounds and consent

We collect and use your personal information with your consent where required or as otherwise permitted under applicable Australian law.

You may withdraw your consent to marketing communications at any time by emailing info@trykrazy-klean.com.

Withdrawing your consent does not affect the lawfulness of any processing carried out before the consent was withdrawn.

5. Your privacy rights

You have the right to:

• Request access to the personal information we hold about you.

• Request the correction of inaccurate, incomplete or outdated information.

• Ask us to delete your personal information where permitted by applicable law.

• Opt out of the use of your personal information for specific purposes, such as advertising or direct marketing.

• Submit a complaint regarding how your personal information has been handled.

To exercise these rights, please email info@trykrazy-klean.com and include:

• Your full name

• The reason for your request

• Sufficient information to verify your identity

Krazy Klean will review and respond to your request in accordance with applicable Australian privacy laws and within the legally required timeframes.

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC).

6. Retention of personal information

Your personal information will be retained for as long as necessary to fulfil the purposes described in this policy, including applicable legal, accounting and tax obligations.

After this period, the information will be securely deleted or de-identified unless continued retention is required by law.

7. Data security

Krazy Klean applies reasonable technical, administrative and physical safeguards to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no transmission of information over the Internet is completely secure, and you provide your information at your own risk.

8. Cookies and Shopify tools

Our website uses cookies to:

• Maintain your session and shopping cart

• Improve your user experience

• Send abandoned-cart reminders and marketing communications where you have provided your consent

Payment information is processed securely through Shopify and authorised payment providers. Krazy Klean does not have access to sensitive payment information such as complete credit or debit card numbers.

9. Third-party links

This website may contain links to third-party websites. Krazy Klean is not responsible for the privacy policies or data-handling practices of these websites.

We recommend reviewing their privacy policies before providing any personal information.

10. Changes to this Privacy Policy

Krazy Klean reserves the right to update this policy at any time.

Any changes will be published on this page together with the updated revision date. Your continued use of the website after changes are published constitutes acceptance of the revised policy.

11. Contact

If you have any questions about this policy, wish to exercise your privacy rights or want to submit a privacy complaint, please contact us at:

Email: info@trykrazy-klean.com
Brand: Krazy Klean
Country of operation: Australia